Terms & Conditions

This website is operated by Custom Property Management Ltd, a company registered in England and Wales (Company No. 16615112) with its registered address at 5 Markham Crescent, Dunstable, LU5 4SS ("we", "us", "our").

You can contact us by email at info@customproperty.uk or by telephone on 01582 227152.

By accessing our website you agree to:

• Use it only for lawful purposes and in a manner that does not infringe the rights of others
• Not attempt to gain unauthorised access to any part of the website or its related systems
• Not transmit any unsolicited or unauthorised advertising or promotional material
• Not knowingly introduce viruses, trojans, or other harmful material

We reserve the right to suspend or terminate access to the website without notice where we believe these terms have been breached.

All content on this website — including text, images, logos, graphics, and design — is the property of Custom Property Management Ltd or our licensors and is protected by UK and international copyright law. You may not reproduce, distribute, or create derivative works without our prior written consent.

We aim to keep the information on our website accurate and up to date; however, we make no warranties or representations that it is complete, accurate, or current. Nothing on this website constitutes legal, financial, or professional advice. You should seek independent professional advice before entering into any property transaction or management arrangement.

The provision of property management, lettings, block management, and associated services by Custom Property Management Ltd is governed by separate written service agreements between us and our clients. Those agreements set out the specific terms, fees, responsibilities, and obligations applicable to your engagement with us.

Enquiries submitted through this website do not constitute a binding contract. A contract is formed only when we have issued, and you have signed, a formal service agreement.

To the fullest extent permitted by law, we exclude all liability for any loss or damage (including indirect, special, or consequential loss) arising from:

• Your use of, or inability to use, this website
• Any reliance placed on information contained on this website
• Any interruption, suspension, or unavailability of the website

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these terms by reference.

If you are unhappy with any aspect of our services, please contact us in the first instance at info@customproperty.uk. We are committed to resolving complaints fairly and promptly.

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these terms from time to time. Any changes will take effect when posted on this page with a revised date. Your continued use of the website after such changes constitutes your acceptance of the updated terms.